Privacy Policy

Information We Collect

When you communicate with Xclusive Systems via our website contact form, SMS, or AI assistant, we may collect your phone number, email address, name, message content, and the date/time of your communication.

How We Use Your Information

We use the information we collect to:

• Operate and improve our services
• Respond to your inquiries and support requests
• Send project updates and relevant communications
• Improve our AI assistant service

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

TikTok Integration

Xclusive Systems operates a content-publishing integration with TikTok's Content Posting API. This integration is limited to Xclusive Systems' own authorized TikTok accounts (used to publish our original video content) and does not process data belonging to third-party TikTok users.

When a TikTok account is connected, Xclusive Systems receives a short-lived OAuth access token and refresh token scoped touser.info.basic,video.publish, andvideo.upload. These tokens are stored only on the Xclusive Systems server, are never shared with third parties, and are used exclusively to upload videos to the connected TikTok account. We do not read, export, resell, or analyze any data from the connected account's followers, comments, messages, or feed.

You may revoke Xclusive Systems' access at any time from TikTok's Connected Apps page. Upon revocation, any stored tokens are invalidated and deleted from our servers within 24 hours.

SMS Communications

If you communicate with us via SMS, you can opt out at any time by replying STOP to any message. Message and data rates may apply per your wireless carrier.

Contact

For questions about this privacy policy, contact us at info@xclusivesystems.com.